Frequently Asked Questions Returns and Refunds

Welcome to the Dadaloo Returns and Refunds FAQ. Below you will find all the answers to the most common questions regarding our return policy, how to return products and the procedures for exchanging size or color. Find out what to do if you receive a wrong or damaged item and when and how you will receive your refund. Read on for all the information you need to manage returns and refunds in a simple and clear way.

WHAT IS YOUR RETURN POLICY?
HOW CAN I RETURN PURCHASED PRODUCTS?
IS IT POSSIBLE TO CHANGE THE SIZE OR COLOR WHEN MAKING A RETURN?
WHAT SHOULD I DO IF I RECEIVED AN ITEM I DID NOT ORDER?
WHAT SHOULD I DO IF I HAVE RECEIVED A DAMAGED OR DEFECTIVE ITEM?
WHEN WILL I RECEIVE MY REFUND?
HOW WILL I RECEIVE MY REFUND?
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