Shipping Information

Shipping: Times, Costs and Tracking

1. Shipping Method – Express
At Dadaloo we offer only Express shipping, designed to ensure fast and safe deliveries. No matter the quantity of items purchased or the amount spent: we always ensure the same efficiency in delivery.

2. Shipping Cost
Shipping is completely free , with no minimum order required. Whether you're buying a single item or multiple products, you'll never have to worry about additional shipping costs.

3. Delivery Times
Once the order is completed, the products will be delivered within 1-3 working days . This time is guaranteed for all areas of Italy, without differences based on location. We do our best to ensure a fast and efficient service.

4. Shipping Destinations
Currently, we only ship to Italy . We cover the entire national territory, including the major and minor islands, to offer you our service wherever you are.

5. Courier Used
We rely on Poste Italiane to ensure the safe and timely delivery of your purchases. Their experience and widespread presence throughout Italy allows us to offer a reliable service.

6. Order Tracking
After your order has been shipped, you will receive a shipping confirmation email . In this email you will find the link to track your shipment via a tracking number, so you can know in real time where your package is and when it will arrive.

7. Delivery Delays
If there are any delays in delivery, the customer has the option to decide whether to keep the order or proceed with a return and obtain a refund. We want you to be satisfied with your experience on Dadaloo and we put your decision first.

8. Failure to Deliver
In the event that the courier is unable to deliver the package, a second delivery attempt will be made. If this attempt is also unsuccessful, the package will be returned to the sender. We invite you to monitor the tracking to avoid delays and problems in delivery.

9. Damaged or Lost Packages
In case of damaged or lost packages, we are committed to finding the best possible solution to ensure your satisfaction. You can choose between a product exchange or a full refund , depending on your preferences.

10. Special Conditions
At the moment, there are no special conditions or promotions regarding shipping.