How to request my data

Management and request of your personal data

On Dadaloo , we are committed to ensuring the transparency and security of your personal data. Below you will find instructions on how to request and manage your personal data.

1. Management of your Personal Data

In the section "My Account" of the Dadaloo website, you have several tools available to manage your personal information:

• View Order History and Returns : You can view all orders and returns placed on Dadaloo, including details on the items purchased, purchase dates and order status.
• Viewing and Editing Saved Addresses : You have the ability to view your saved shipping and billing addresses, as well as edit or update them at any time.

2. Request a Downloadable Document with Your Personal Data

If you would like to request a copy of your personal data collected and stored by Dadaloo, you can do so through a simple process:

• Fill out the Data Request Form at the bottom of this page ↓ : You will find a specific form to request a downloadable document containing your personal data. Fill out all the information requested to submit your request.
• Processing Times : After you submit the form, we will process your request. Please note that it may take up to 30 days to prepare the document.
• Receiving the Document : Once ready, we will send you the document via email to the address associated with your Dadaloo account.

3. Assistance and Further Information

If you have any questions or need assistance during the process of requesting your personal data, do not hesitate to contact our customer service. We are here to support you and ensure that your data is handled with the utmost care and transparency.

Thank you for choosing Dadaloo. Your trust is important to us, and we are constantly working to protect your data and privacy.