Gift Card Not Working

Common Mistakes With Gift Cards

Although Dadaloo gift cards are easy to use, there are a few reasons why you may have trouble applying your code. Here are some common situations:

1. Incorrect Code : Make sure you entered the gift card code correctly. A typo, such as an extra space or an incorrect character, may prevent the card from being applied.

2. Voucher Expiration : While Dadaloo gift cards never expire, if you use a code from another issuer or a promotional offer, it may have expired.

3. Using Multiple Coupons : If you are attempting to apply multiple gift cards to a single order, please note that our system may not allow multiple codes to be used at the same time. Only one coupon may be used per order.

4. Order Amount : If your order amount is less than the value of the gift card, it may not be applicable. Make sure the value of the card is greater than or equal to the purchase amount.

5. Product Restrictions : Some products may be excluded from the use of gift cards, such as sale items or special promotions. Check specific conditions at the time of purchase.

6. Technical Issues : In rare cases, technical issues may occur on the site during the checkout process. If you suspect a problem, try reloading the page or contacting our customer service.

7. Access to Different Sites : Make sure to apply the gift voucher on the official Dadaloo website. Vouchers cannot be used on third-party sites or platforms other than those authorized.

If you have followed these steps and your gift card still does not work, please contact our customer service team. We will be happy to help you resolve the issue and ensure that you can use your gift card without difficulty.